Note: Please, don’t ask us when your order gonna be shipped. We’re doing our best and every paid order is our priority. You will be notified once your order is shipped.
So how long does it take for order to reach me? After you receive email ” Your order has been shipped ” from experience it takes about 7-30 days.
We’re not responsible for post sevice delays.
Delivery cost? It depends on your cart price. Shipping price will be displayed in your cart – after you add all products you need simply check your shopping cart.
What about discretion? No worries about that. There will be no company name or steroid related words. We take it very seriously and we respect your privacy. Nooone will ever know what’s inside the parcel. Only we and you.
What about delivery success rate to USA? Our experience says approx. 98%.
Please, do care about your parcel and if order doesn’t come within 20 days, visit all local USPS post offices. Very often package sits there because receiver wasn’t at home during the day.
For european (including UK) customers pretty much the same but delivery time is faster. About 5 days.
PLEASE DO NOT ORDER UNLESS YOU AGREE TO OUR SHIPPING TERMS WHICH ARE STATED BELOW
IF IN THE UNFORTUNATE CASE YOUR ORDER SEIZED BY YOUR COUNTRY CUSTOMS WE WILL RE-SHIP THE ORDER (YOU WILL BE CREDITED THE EXACT ORDER AMOUNT), BUT WE WILL ONLY RESHIP AND ORDER ONCE. YOU WOULD ALSO NEED TO PROVIDE A COPY OF THE CUSTOMS SEIZURE LETTER/NOTICE ALONG WITH A NEW NAME AND ADDRESS FOR YOUR ORDER TO BE RE-SHIPPED TO, WITHOUT THESE WE WOULD NOT BE ABLE TO RE-SHIP. PLEASE NOTE WE ONLY RESHIP PRODUCTS MENTIONED IN THE SEIZURE NOTICE.
ALL ORDERS ARE PACKAGED IN DISCREET PLAIN PADDED ENVELOPS. WE WILL WRAP DELICATE ITEMS IN BUBBLE WRAP FOR EXTRA PROTECTION IF REQUIRED. NO INVOICE OR ORDER INFORMATION IS SHIPPED WITH THE ORDER.
USA AND INTERNATIONAL SHIPPING INFORMATION:
ALL INTERNATIONAL ORDERS ARE SHIPPED VIA STANDARD AIR MAIL, AND NOT VIA ANY TRACKED/RECORDED METHODS AS THESE SERVICES HIGHLY INCREASES THE RISK OF THE ORDER BEING SEIZED VIA CUSTOMS.
AVERAGE SHIPPING TIMES ARE:
8-30 WORKING DAYS TO USA
4-14 WORKING DAYS AFTER SHIPPING TO WESTERN EUROPE
4-14 WORKING DAYS AFTER SHIPPING TO EASTERN EUROPE
10-20 WORKING DAYS AFTER SHIPPING TO REST OF THE WORLD/AUSTRALIA/NEW ZEALAND/EAST ASIA
SOME COUNTRIES SHIPPING TIMES CAN BE LONGER, PLEASE EMAIL US FOR A MORE SPECIFIC SHIPPING TIME ESTIMATE
PLEASE NOTE, WE WILL NOT RESEND ANY LOST/UNDELIVERED/RETURNED ORDERS UNDER ANY CIRCUMSTANCES, WE WILL ONLY RESHIP (YOU WILL BE CREDITED THE EXACT ORDER AMOUNT) IF THE ORDER IF SEIZED BY CUSTOMS, AND YOU PROVIDE THE SEIZURE NOTICE..
SEIZED ORDERS:
IN THE UNFORTUNATE CASE YOUR ORDER SEIZED BY YOUR COUNTRY CUSTOMS WE WILL RE-SHIP (YOU WILL BE CREDITED THE EXACT ORDER AMOUNT) THE ORDER, BUT WE WILL ONLY RESHIP AND ORDER ONCE. YOU WILL NEED TO PROVIDE A COPY OF THE CUSTOMS SEIZURE LETTER/NOTICE ALONG WITH A NEW NAME AND ADDRESS FOR YOUR ORDER TO BE RE-SHIPPED TO, WITHOUT THESE WE WOULD NOT BE ABLE TO RE-SHIP UNDER ANY CIRCUMSTANCES. PLEASE NOTE WE ONLY RESHIP THE PRODUCTS MENTIONED IN THE NOTICE.
AUSTRALIA, NEW ZEALAND, MIDDLE EAST, SOUTH AMERICA & CANADA SHIPPING INFORMATION:
ARE SHIPPED VIA STANDARD AIR MAIL, AND NOT VIA ANY TRACKED/RECORDED METHODS AS THESE SERVICES HIGHLY INCREASES THE RISK OF THE ORDER BEING SEIZED VIA CUSTOMS.
THE SHIPPING COST IS A FLAT RATE FEE OF £4.99 PER ORDER, FOR LARGER ORDERS WE SEND IN MULTIPLE PACKAGES, THERE IS NO EXTRA COST FOR THIS.
DUE TO STRICT CUSTOMS WE SEND USING CERTAIN METHODS TO PREVENT ORDERS BEING SEIZED AND NOT ARRIVING WITH YOU. WE ALWAYS SHIP USING DISCREET, PLAIN PACKAGING. IF YOU ORDER CONTAINS ORALS/TABLETS WE WILL REMOVE FROM THEIR ORIGINAL PACKAGING
SHIPPING TIMES CAN VARY GREATLY, BUT WE FIND MOST ORDERS DO ARRIVE WITHIN 10-30 DAYS, BUT IN SOME RARE CASES/DURING BUSY PERIODS SHIPPING CAN TAKE UP TO 4 WEEKS.